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Customer Reviews.

sales

5

Cheerful and helpful

07 July 2017

sales

5

Very. Sam was brilliant throughout, very helpful and courteous

05 July 2017

sales

5

Kept informed throughout - but with relevant information, not contact for the sake of it. The video of our new car on the day it arrived made the whole experience so special.

04 July 2017

sales

5

Friendly, efficient, personable and no bullshit.

30 June 2017

service

5

Completed exactly on time and even gave the mini a wash

27 June 2017

service

5

Great service, slick, of great quality. Kathy pushed her colleagues to put the work through and kept me regularly up to date of their progress.

21 June 2017

service

5

Same as above

19 June 2017

service

5

Quick, efficient and friendly.

19 June 2017

service

5

Nothing was too much trouble. Staff very knowledgeable and competent.

15 June 2017

service

5

The end outcome was outstanding, Kathy Miskell communicated with mini uk on my behalf, Kathy was able to use her knowledge and expertise to fully explain the dilemma I was faced with and goodwill was offered as a result.

15 June 2017

service

5

Quick and I was kept informed at all times.

14 June 2017

sales

5

We have bought lots of mini,s over the years from Williams mini Manchester they are very competitive and the staff led by Ben are excellent

13 June 2017

service

4

Everything went smoothly and as promised.

13 June 2017

service

3.5

Reception staff were very helpful. However the online booking system does not seem to work. After no contact for three days I ended up phoning to book the car in.

12 June 2017

sales

5

Really helpful sales consultant. Phil was accommodating to our every question and request. He supported our purchase, we didn't feel we'd been pushed into making a decision at all. a real asset to the centre.

12 June 2017

service

3

The service dept building is a far cry from the showroom , very pokey and cars dumped all around the roads, not showing off the quality of your cars , service staff ( who were great )

09 June 2017

sales

3

The salesman was absent a few times when I had an appointment and no one contacted me , hence I made my way to the showrooms

07 June 2017

sales

5

Everyone is lovely and very helpful at MINI

06 June 2017

sales

5

Arrival on time as stated by rep Gary

05 June 2017

service

5

Pleasant and friendly Service, did what they said they would do and nothing too much trouble at all

02 June 2017

service

5

Michael Vass was absolutely fantastic throughout the whole process. His communication and professionalism was first class

01 June 2017

sales

5

The sale team , were very good .

27 May 2017

service

4

I received excellent service throughout. Sadly, the chairs could have been more comfortable, this is the reason why I was not completely satisfied.

27 May 2017

service

5

I have always found the front of house staff in the service centre to be dedicated, helpful and informative

26 May 2017

service

5

Whilst I was very upset at the cause of the problem, the service team were excellent and got my mini fixed really quickly

23 May 2017

service

5

Quick efficient service. Made to feel welcome & that your custom matters

19 May 2017

service

5

I could not of had better customer service, the Staff are very helpful anything I ask them they sort out for me namely' Blue Tooth' on this occasion. I stay while they serviced my car and I could not have been looked after better by the young man.

18 May 2017

service

5

Quick turnaround

16 May 2017

service

5

The fault was diagnosed, fixed and returned in the same day with a wash and Hoover too!

15 May 2017

service

5

love the product, the salesman was very helpful with various options for payment and he didn't push for a particular option. couldn't have been more helpful and friendly and I wouldn't hesitate to recommend this dealership to friends & family.

10 May 2017

sales

3

The lady was new and new nothing about mobility so everything that I asked she had to keep waiting to ask colleges instead of somebody being with her.

09 May 2017

service

5

all the staff were helpful and considerate...keeping me up to date with progress tc

09 May 2017

sales

5

This is the second new mini I have bought from this dealership and as before they gave me great service. Nothing was too much trouble. Alanna kept me up to date on the delivery and when I collected the car went through everything very carefully.

08 May 2017

service

5

Work completed in the allocated time

04 May 2017

service

5

Kept me fully informed

02 May 2017

service

4

Friendly staff, kept up to date, good work and informative.

26 April 2017

service

4

Service was just to replace brake fluid and was not completed on time due to breakdown of the brake fluid machine. Despite this the service team did their utmost to offset the delay and were very apologetic and rang me to keep me posted.

26 April 2017

service

5

Excellent knowledge customer service