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Customer Reviews.

service

5

Open, honest staff who explained what was required very well

13 September 2017

service

5

Highly efficient with minimum of waiting

13 September 2017

sales

5

Alanna was really helpful and knowledgeable about the various products.

12 September 2017

sales

5

Jack was successful with my bizarre requests, which I am amazed about but obviously over the moon. He was very patient throughout the ordering & purchasing process even with my panics as the day got closer. Always contactable. Ben supported him well.

12 September 2017

service

5

We were dealt with politely and efficiently at Williams, useful video about service provided

12 September 2017

service

5

Kept informed of what was done and what will need doing in the coming months

11 September 2017

service

5

Came away happy with the experience. Knowing all was well.

09 September 2017

service

3

Service was standard. Given the age of my car I could go to any vehicle service and MOT Testing station and get the same level of service and repairs/ replacement using genuine Mini parts.

08 September 2017

service

5

Wonderfully polite and professional staff providing a quick and efficient service.

08 September 2017

service

4

As above

08 September 2017

service

5

My last visit was just for an MOT but the staff informed me of the scheduled service work that my car is due in future and of an option of an extended 3 year service package which was available to me even though my car is 5 years old.

04 September 2017

service

3

I don't understand why you had not contacted me re the re call items and why you are still using my partners e mail address despite this being updated.

02 September 2017

service

5

I felt reassured that only work that was necessary was done The guy in reception ( is it mark ? ) is lovely / friendly and helpfulI also had to leave my car overnight as a meeting Ran on at work and they were very good about it

01 September 2017

service

5

Due to my vehicle possibly needing work doing, I booked a courtesy car, I ended up keeping it for 2 days, there was no pressure to return it until all jobs had been completed.I was kept informed throughout by a seemingly dedicated member of staff.

31 August 2017

service

5

As above and I always find the work to be of a high standard and the staff very efficient

30 August 2017

service

4

Very happy with the level of service and the offer of contributing towards my taxi to work - great touch!

30 August 2017

service

5

Starting with the welcome, the greeting by name. Being asked what you want to do, wait or leave the vehicle - not just what suits the garage. You give the feeling that your satisfaction is what is important. Car returned cleaned.

29 August 2017

service

4

The work was completed quickly with no issues

25 August 2017

service

5

Nothing was to much trouble for the staff pulled out all the stops to get my car booked in for repair to my back doors of my mini to get me back on the road

22 August 2017

service

5

Gentleman really attentive and helpful

21 August 2017

service

5

Again excellent

20 August 2017

service

5

Easy to book in, friendly and knowledgable service staff. The car was ready when promised and was cleaned ready to drive away.

18 August 2017

service

5

See above and the car was clean and fixed on pick up

16 August 2017

service

5

Professional and welcoming staff.

16 August 2017

service

5

Very helpful and assisted beyond expectations

15 August 2017

service

5

My car was immaculate when I collected it, the garage kept me informed at all times

12 August 2017

service

5

Identified and remedied the problem straightaway

11 August 2017

sales

5

Excellent sales

10 August 2017

service

5

The car was serviced and brakes fitted - all are working well. Also great valet at this site (didn't got one at the last visit at Rochdale).

10 August 2017

sales

5

Denis was great to deal with, knowledgeable, friendly and helpful.

10 August 2017

service

5

Same as above, I was kept in the loop at every step.

04 August 2017

service

5

Very helpful service advisor, Cathy.

01 August 2017

service

3.5

It was very efficient

01 August 2017

service

5

Repair was done swiftly and communication was good to let me know when the car was ready for collection.

01 August 2017

service

5

1st class service

31 July 2017

service

4

Always very friendly team which makes for a very positive experience

28 July 2017

service

5

As always they provide me with a first class service whereby I feel individualised and part of the MINI family. I love how Kathy, Mike and the Team engage in conversation with me and constantly keep me informed of the service progression. Brill!!

27 July 2017

sales

5

Same as above

27 July 2017

service

5

See above

26 July 2017

service

5

Quick to book in and sorted quickly.

25 July 2017

service

4

I have a squeak, that is high pitched and nasty to hear. Unfortunately on the day the squeak could not be heard as it is intermittent. The car was checked, but nothing found. Sad to say the squeak has been heard since.

20 July 2017

service

4

I was kept in touch and informed all the way through about the progress of the service.

14 July 2017

sales

5

Cheerful and helpful

07 July 2017

sales

5

Very. Sam was brilliant throughout, very helpful and courteous

05 July 2017

sales

5

Kept informed throughout - but with relevant information, not contact for the sake of it. The video of our new car on the day it arrived made the whole experience so special.

04 July 2017

sales

5

Friendly, efficient, personable and no bullshit.

30 June 2017

service

5

Completed exactly on time and even gave the mini a wash

27 June 2017

service

5

Great service, slick, of great quality. Kathy pushed her colleagues to put the work through and kept me regularly up to date of their progress.